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Collector - Intermediate in Chicago, IL at Byram Healthcare

Date Posted: 12/5/2018

Job Snapshot

Job Description

POSITION SUMMARY

Accurately bills customer accounts, assures timely remittance, and takes immediate action on issues that involve account integrity.  Follow-ups with payers to facilitate uninterrupted cash flow.



ESSENTIAL JOB FUNCTIONS: 

1.      Answers questions from customers, clerical staff, and insurance companies.

2.      Identifies and resolves patient billing complaints.

3.      Handles customer collection calls.

4.      Documents activities in Enterprise Resource Planning (ERP) system in an efficient accurate and timely manner.

5.      Effectively evaluates Explanations of Benefits (EOB) and makes appropriate adjustments.

6.      Effectively resolves aging claims timely.

7.      Reduces delinquency in assigned account.

8.      Ensures the billing activity is handled correctly.

9.      Edits and resubmits claims for payment.

10.  Prepares and reviews clean claims for submission to various insurances either electronically or by paper.

11.  Provides feedback to Group Team Lead regarding issues with accounts.

12.  Conducts tasks and assignments as directed.

13.    Contributes to specific objectives and outcomes as guided.

SUPPLEMENTAL JOB FUNCTIONS:  

  • Performs additional duties as directed.


Qualifications

EDUCATION & EXPERIENCE REQUIRED:  

  • Bachelor's Degree required
  • Three or more years of experience

KNOWLEDGE SKILLS & ABILITIES:

    

  • Moderate skills with high level of proficiency; may consult with senior peers on general projects
  • Must possess excellent communication skills and the ability to practice proper phone and email etiquette
  • Skilled in answering a telephone in a pleasant and helpful manner
  • Ability to read, understand and follow oral and written instructions
  • Knowledge of medical billing and collection practices
  • Proficient in medical terminology and insurances HCPC/ICD-9 codes
  • Proficient in Microsoft Office: Word, Outlook, Excel, PowerPoint


ADDITIONAL REQUIREMENTS:

  • Little or no traveling required (less than 10%)

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