This site uses cookies. To find out more, see our Cookies Policy

Contracts Process Analyst in Richmond, VA at Owens & Minor, Inc.

Date Posted: 11/30/2018

Job Snapshot

Job Description



Defines, documents and implements the processes, tools and procedures used by the contracts team for the application of supplier data to the Contract Management system.  Engages suppliers in process improvement initiatives and implementation of the electronic data interchanges.  Evaluates and disseminates inbound supplier contract pricing information for final processing.  Creates and maintains various electronically stored department libraries. 


1.       Evaluates all incoming supplier contract communications in order to define and document the methodology for adding new suppliers or improving existing supplier inbound pricing data for processing within the Owens & Minor contracts management database.

2.      Creates and maintains the library of Standard Operating Procedures (SOPs) for the contracts team.  Documents and provides user training on Best Practices for processing contracts. 

3.       Facilitates the implementation of new, electronic data interchange (EDI) vendor set-ups.  Facilitates vendor moves and system changes (such as part number updates, etc.).  Tests and troubleshoots final system setups providing technical support during and after implementations. 

4.      Partners with in-house technical support teams on system enhancements and/or system issues.

5.      Analyzes EDI transmissions and reviews contract audit reports to ensure data accuracy; takes appropriate action on the anomalies.  Produces and shares reports that provide status on processing efficiency.

6.       Processes complex contracts and exceptions and inbound contract communications with missing data and systems issues.

7.      Partners with the contracts team to ensure that incoming data (including macros) meets the formatting standards of Owens & Minor--otherwise communicates directly with the supplier to resolve.  Works through resolving the log of problematic vendors.

8.      Supports the contracts team record retention process.  Monitors the high density filing room to ensure that contracts are organized and filed daily.  Moves and transitions the placement of the documents as needed.  Coordinates the storage of bulk files.

9.      Independently leads small and/or moderately complex projects. 

10.  May represent the department at vendor meetings regarding vendor-specific system issues. 

11.  May mentors and coaches junior contract teammates.

12.  Works within a shared-services environment, with matrix reporting lines to CEC leadership and global process leadership.

13.  Collaborates directly with client engagement, purchasing support, and finance operations teammates. Other direct interactions may include working with the Accounts Receivable, Rebates, Accounts Payable, Master Data, and Invoicing groups.


1.   Performs additional duties as directed.



  • Bachelor's Degree in Business Administration, Contracts Administration, Health Care or equivalent broad training and/or experience required
  • Five or more years of Medical-Surgical Industry experience in Contract Administration and/or Pricing required


  • Demonstrated knowledge of the contracts management process
  • Ability to demonstrate logic and reasoning skills necessary to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Strong skillset in the Microsoft Office Suite (Outlook, Excel, PowerPoint and Word).  Familiarity or the ability to learn other software (MS Access, OMNI or other contracts and pricing systems, etc.)
  • Ability to multi-task, work independently and establish priorities; stay organized and exercise flexibility when working on multiple projects
  • Ability to interact effectively with staff at all levels of the company, cross-functional teams and multiple departments on a daily basis
  • Ability to work as a team player with strong team collaboration 


  • Occasional alternative shifts or long hours may be required

Not Ready To Apply?

Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.