Financial Operations Manager - Rebates in Richmond, VA at Owens & Minor, Inc.

Date Posted: 7/11/2019

Job Snapshot

Job Description



Oversees a team of resources that efficiently and accurately resolve rebate claims to suppliers.  Manages activities of the Rebate team ensuring maximum compliance and minimized financial risk to Owens & Minor.   Collaborates with internal and external teammates and develops business process improvements. 


1.         Manages and develops the Rebate team through training, coaching and mentoring, including functions such as hiring, training, directing work and appraising performance.

2.         Ensures compliance with internal audit required controls.

3.         Reviews and evaluates schedules of monthly/quarterly and year-end rebates as required by internal and external auditors.  Presents results to senior management.

4.         Monitors financial risk associated with unreconciled rebates; monitors key metrics, identifies trends and implements effective action plans to minimize risk.

5.         Identifies and implements improvements for increased efficiency, including internal business processes and systems and including external trading partners' processes.

6.         Develops relationships with internal and external teammates to facilitate effective resolution of complex issues.  Represents the Rebate team in cross-functional settings.

7.         Negotiates rebate discrepancy balances and drives process improvement with supplier partners. 

8.         Leads special projects related to rebate processes and activities--leveraging project management skills.

9.         Evaluates the impact of changes in the business environment (supplier changes, customer changes, M&A's, etc.) and determines appropriate course of action to minimize any adverse impact to the rebate function.

10.     Reviews new/updated Distribution Agreement proposals with suppliers for rebate-related terms and conditions.

11.     Creates appropriate budgets and manages cost to budget effectively.

12.     Works within a shared-services environment, with matrix reporting lines to CEC leadership and global process leadership.

13.     Collaborates directly with client engagement, purchasing support, and finance operations teammates. Other direct interactions may include working with the Accounts Receivable, Pricing, Accounts Payable, Master Data, and Invoicing groups.


1.         Performs additional duties as directed.



  • Bachelor's degree in Business or a related field required
  • Five or more years of related experience
  • Three or more years of supervisory experience required


  • Ability to provide leadership and develop teammates
  • Ability to demonstrate superior business acumen
  • Ability to interact effectively with upper-level internal and external management
  • Excellent verbal and written communication skills, including persuasive communication
  • Excellent analytical and problem solving abilities
  • Advanced Microsoft Excel skills; Working knowledge of PowerPoint and Word


  • May be asked to work extended hours on occasion

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