Byram Healthcare, Document Control Specialist in Salt Lake City, UT at Byram Healthcare

Date Posted: 9/13/2018

Job Snapshot

Job Description

POSITION SUMMARY

 

Serves patient by verifying insurance coverage and by performing administrative activities associated with maintenance of medical documentation and medical records.  



ESSENTIAL JOB FUNCTIONS: 

1.       Answers questions from customers, clerical staff, insurance companies, and physician offices.

2.       Identifies and resolves patient complaints.

3.       Verifies customer benefits via phone, fax, and web portal.

4.       Reviews and approves documentation received by third parties, for submission to payers.

5.       Documents activities in ERP system in an efficient, accurate and timely manner.

6.       Provides feedback to Group Team Lead regarding issues with accounts.

7.       Conducts tasks and assignments as directed.

8.       Contributes to specific objectives and outcomes as guided.

9.       Consults with senior peers on general projects.

SUPPLEMENTAL JOB FUNCTIONS:  

1.       Performs additional duties as directed.



Qualifications

EDUCATION & EXPERIENCE REQUIRED:  

  • Three to five years of related experience
  • Bachelor's Degree

KNOWLEDGE SKILLS & ABILITIES:

  • Moderate skills with high level of proficiency
  • Excellent communication skills and proper phone and email etiquette
  • Skilled in answering a telephone in a pleasant and helpful manner
  • Ability to read, understand and follow oral and written instructions

  • Able to make outbound calls to obtain appropriate documentation for reimbursement of orders shipped

  • Knowledgeable of Medical Payers and requirements for approvals and payments

  • Proficient with medical terminology and insurances HCPC/ICD-9 codes
  • Proficient in Microsoft Office: Word, Outlook, Excel, PowerPoint


ADDITIONAL REQUIREMENTS:

  • Little to no travel required (less than 10%)

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