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Care Room Supervisor in Romulus, MI at Owens & Minor, Inc.

Date Posted: 11/12/2018

Job Snapshot

Job Description

Responsible for coordinating inventory management services for all program componentry and finished goods business. Serves as primary internal customer liaison; responsible for resolving process and administrative issues.  Also responsible for procedure tote maintenance and pricing; proactively identifies when pricing updates are required and coordinates pricing changes with all parties.  This highly autonomous position reports to the Surgitrack Operations Manager or to the General Manager. 



ESSENTIAL JOB FUNCTIONS:

1.       Manages all day-to-day processes of Surgitrack in the distribution center, including all teammates involved in the process.

2.       Ensures that completed Surgitracks are available when ordered and all component SKU's are on hand as needed to assemble Surgitrack.

3.       Serves as primary liaison between sales, corporate program support and DC management teammates; handles resolution of procedure tote processing issues.

4.       Performs inventory management services to support SurgiTrack businesses, including data file maintenance and generating/placing orders. Develops and maintains appropriate back-up procedures for critical process management functions.

5.       Generates, continuously monitors and adjusts weekly assembly schedules; coordinates with component suppliers to resolve issues and maximize efficiency.  Monitors and communicates the status of all work orders to managers and team members. Coordinates with local management team for resource requirements and communicates resource issues when necessary.

6.       Establishes and maintains procedure tote components in OMNI assortment list screens by utilizing support programs (DSS).

7.       Ensures all changes in procedure tote components and prices are properly authorized and accepted by management teams and end user; resolves conflicts as necessary. Maintains and audits product file.

8.       Uploads new Surgitracks into product master file after acceptance from the customer.

9.       Coordinates with distribution center purchasing department and corporate supplier relations team to acquire all components for Surgitrack, including new vendors and component SKU's.

10.   Communicates to various audiences. Educates and trains teammates on multiple programs; participates in scheduled communications to internal customers.



SUPPLEMENTAL JOB FUNCTIONS:

1.       Performs additional duties as directed.

 

EQUIPMENT, TOOLS AND WORK AIDS:

            Catalogs, inventory reports, personal computer, calculator, telephone equipment, pens, pencils.

 

 

WORKING CONDITIONS AND ENVIRONMENTAL HAZARDS:

            Inside working conditions.

            No environmental hazards indicated for this classification.

 

STRENGTH REQUIREMENT:

            Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.  Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. 

 

TYPE OF PHYSICAL REQUIREMENTS:

            Acuity, far

            Clarity of vision at 20 feet or more.

            Acuity, near

            Clarity of vision at 20 inches or less.



Fingering

            Picking, pinching, or otherwise working with fingers primarily (rather than with whole hand or arm as in handling).

            Talking

            Expressing or exchanging ideas by means of the spoken word.  Talking is important for those activities in which workers must impart oral information to clients or to the public, and in those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

            Hearing

            Perceiving the nature of sounds.  Hearing is important for those activities which require ability to receive detailed information through oral communication, and to make fine discriminations in sound, such as when making fine adjustments on running engines. 

 

QUALIFICATIONS:

 

            A.        EDUCATION & FORMAL TRAINING:

                        Business degree desired, and/or equivalent work experience based in similar

                        applications and protocols.

            B.        WORK EXPERIENCE:

Over three years up to and including five years of experience in a role with similar scope and accountability.

C.                 KNOWLEDGE, SKILLS, & ABILITIES:

Ability to resolve conflict, persuade and negotiate

Thorough understanding of all warehouse functions, aspects and processes

Demonstrated problem solving skills

Strong oral and written communication skills

 Thorough knowledge of process management techniques and principles

Demonstrated working knowledge of software programs such as Word and Excel, Business Objects, CSW, Microsoft Access and other necessary programs or project tools

Ability to manage multiple simultaneous projects



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