Cash Application Specialist in Richmond, VA at Owens & Minor, Inc.

Date Posted: 4/5/2018

Job Snapshot

Job Description



Responsible for conducting research and analysis for cash payments.  Reconciles transactions to ensure accuracy and compliance with all Sarbanes Oxley Standards. Also responsible for coordinating with internal and external parties to ensure the proper application of payments and the resolution of receipt discrepancies.  Ensures compliance to internal/external duties


1.       Uses software to apply payments to invoices on a daily basis.

2.       Identifies and analyzes all cash items not automatically posted to the accounts receivable portfolio during the automated cash application process.

3.       Researches reasons for discrepancies and/or inability to post payment.

4.       Reviews data to identify patterns and potential causes of discrepancies. Contacts appropriate internal resources to resolve discrepancies so that the full customer check can be posted.

5.       Maintains all archive image documents as required by law.

6.       Applies internet skills to access Owens & Minor bank account/transaction history.

7.       Ensures transactions balance in a timely manner so that proper payment is made to one or multiple parties, reviews and corrects own work, makes correction and /or adjustments as needed.

8.       Provides guidance to the distribution center to facilitate the explanation of payment application to customers as needed.  Assists in archive research when called upon.

9.       Uses various software programs to prepare remittance file documents for auto-cash processing.

10.   Identifies and analyzes repetitive problems with lockboxes or customer checks and aide with resolutions to improve the processes.

11.   Works with Distribution Center teammates and corporate credit managers to complete processing of customer settlements.  Ensures all proper signatures and paperwork is included before processing.

12.   Provides copies of all unapplied checks with each daily automated cash application portfolio for MICR number update to help maintain a more accurate hit rate.

13.   Analyzes, researches and resolves all emails daily in accordance with each specific request (i.e. miss-post research, missing check research, remit copy assistance, etc.) to ensure all customer's needs are met on a timely basis with full satisfaction.

14.   Answers questions phone calls and emails from internal and external customers to resolve any cash application related issues.

15.   Works within a shared-services environment, with matrix reporting lines to CEC leadership and global process leadership.

16.   Collaborates directly with client engagement, purchasing support, and finance operations teammates. Other direct interactions may include working with the Pricing, Rebates, Accounts Payable, Master Data, and Invoicing groups.


1.      Performs additional duties as directed.



  • High School diploma or equivalent required
  • Three or more years of experience in accounting, banking, accounts receivable or other related disciplinary area, required


  • Demonstrated ability to research and resolve issues
  • Detail orientation
  • Ability to work under limited supervision
  • Ability to meet stringent deadlines and perform under pressure.
  • Basic persuasion and negotiation skills
  • Verbal and written communication skills
  • Basic accounting and mathematical skills
  • Ability to tally and reconcile
  • Working knowledge of Business Objects and Excel
  • Proficient PC skills


  • Ability to work overtime as required

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