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Cash Application Specialist in Richmond, VA at Owens & Minor, Inc.

Date Posted: 12/4/2018

Job Snapshot

Job Description



Conducts research and analysis for cash payments.  Reconciles transactions to ensure accuracy and compliance with all Sarbanes Oxley Standards. Coordinates with internal and external parties to ensure the proper application of payments and the resolution of receipt discrepancies.  Ensures timely month end closings; handles approximately $200M/month. 


1.       Uses multiple software applications to apply payments to customer invoices on a daily basis.  Uses advanced excel skills in order to manipulate data and determine how to post cash.

2.       Identifies and analyzes all cash items not automatically posted to the accounts receivable portfolio during the automated cash application process.

3.       Utilizes critical thinking to research reasons for discrepancies and/or inability to post payment.   Applies payments in exception.

4.       Reviews data to identify patterns and potential causes of discrepancies. Contacts appropriate internal resources to resolve discrepancies so that the full customer check can be posted.

5.       Maintains all archive image documents as required by law.

6.       Applies internet skills to access Owens & Minor bank account/transaction history.

7.       Ensures transactions balance in a timely manner so that proper payment is made to one or multiple parties, reviews and corrects own work, makes correction and /or adjustments as needed.

8.       Provides guidance to other Collection resources as needed to facilitate the explanation of payment application to customers.  Assists in archive research when called upon.

9.       Uses various software programs to prepare remittance file documents for auto-cash processing.

10.   Identifies and analyzes repetitive problems with lockboxes or customer checks and aide with resolutions to improve the processes.

11.   Works with Collection resources and corporate credit resources to complete processing of customer settlements.  Ensures all proper signatures and paperwork are included before processing.

12.   Analyzes, researches and resolves discrepancies daily in accordance with each specific request (i.e. miss-post research, missing check research, remit copy assistance, etc.) to ensure all customer's needs are met on a timely basis with full satisfaction.

13.   Interfaces with internal and external customers to resolve expeditiously any cash application related issues.

14.   Works within a shared-services environment, with matrix reporting lines to CEC leadership and global process leadership.

15.   Collaborates directly with client engagement and finance operations teammates.  Other direct interactions may include working with the Rebates, Accounts Payable, and Master Data groups.

16.   Processes all offset requests from the Collection Specialists


1.       Acts as back up support for the Lead Cash Application Specialists in some key areas namely but not inclusive of processing corrections, correcting split checks and maintaining National Accounts.

2.      Performs additional duties as directed.



  • High School diploma or equivalent required
  • Three or more years of experience in accounting, banking, accounts receivable or other related disciplinary area required
  • Expertise in Excel and able to extract


  • Proficient in ability to swiftly and accurately  research and resolve issues
  • Keen aptitude for attention to detail
  • Ability to work under limited supervision
  • Ability to meet stringent deadlines and perform under pressure.
  • Basic persuasion and negotiation skills
  • Verbal and written communication skills
  • Basic accounting and mathematical skills
  • Ability to perform and analyze financial calculations
  • Working knowledge of Business Objects and Excel
  • Proficient PC skills


  • Ability to work overtime as required

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