Director, Hospital Supply Chain Operations in Albuquerque, NM at Owens & Minor, Inc.

Date Posted: 3/8/2018

Job Snapshot

Job Description


This position reports jointly to the Owens & Minor Director of Resource Management and the Vice President or Senior Director of Supply Chain Management at the customer site. Directs day-to-day established supply chain operations; assists hospital and O&M teams in the implementation of new supply chain programs; monitors and tracks the success of the engagement utilizing specific performance indicators; coordinates on-site teammates in their need to implement departmental service quality improvement initiatives in concurrence with a supported hospital or system. Manages and directs the in-bound and internal supply chain support service departments of the acute care facilities of an Integrated Delivery Network (IDN) or a single facility of 500+ beds; or a single facility with a staffing level of at least 30 teammates and annualized gross revenue in excess of $2,000,000. The departments may include storeroom management, receiving, distribution, inventory management, PAR management, Linen management, mail services, durable medical equipment service, specialty inventory management (Cardiac Cath Lab, Interventional Radiology, and Surgical Services) and/or courier services between multiple facilities.


1.    Works with appropriate OMSolutions area teammates and management to ensure continuity of customer relationships and profitability. Ensures that the supply chain, which is managed at/for a facility or IDN, is integrated, where appropriate, into the operation of the supporting area.

2.    Achieves realistic/obtainable short and long-range goals that are in agreement with and support the strategic goals set with/for the customer through contracts and strategic plans.

3.    Implements strategic plans with the assigned customer and OMSolutions management. Participates in designing and advising the development teams of the value-added programs and processes offered by Owens & Minor.

4.    Tracks and reports specific performance indicators to monitor the success of the engagement; identifies issues and resolves obstacles to ensure success.

5.    Provides guidance and general direction to the teammates who perform on-site business functions so they provide an accurate, timely, efficient and effective operation of the various patient support service departments including formulating all operating policies/procedures to support the medical systems mission of the patient care, teaching and research departments they support developing succession plans and developing and implementing emergency plans for all contingencies

6.    Supports Best Practices by communicating and sharing of policies and procedures developed at various OMS engagements.

7.    Directly supervises the performance of the Materials Management Supervisory Team, including hiring, firing, disciplining, training/development and performance reviews. Coordinates this function with the appropriate facility management for employees of the facility that they manage. May manage and develop personnel who are members of the customer staff as required.

8.    Responsible for budget formulation and approval of all expenditures. Prepares/administers operational and capital expenditure budgets for the department, incorporating long/short term goals and forecasting personnel and equipment needs. Monitors individual department unit expenditures to assure fiscal responsibility and accountability.

9.    Participates in hospital/system committees and task forces as directed by OMS Senor Management and the customer's Vice President or Senior Director of Supply Chain Management.

10.Working in coordination with facility management, ensures compliance with standards of accreditation and regulatory bodies and commissions, in relationship to supply management (for example JCAHO, Uniform Commercial Code, OSHA, MOSH and FDA). Ensures on-site O&M personnel respect current CBA's that a customer facility has negotiated with its labor unions.

11.Administers/monitors approved accounting practices to ensure financial and operating reports accurately reflect the condition of the business and provide reliable information necessary to control operations. Ensures all practices and procedures comply with audit requirements and meet operational standards.


1.            Participates in a semi-annual review of each outsource engagement and reports that review to the senior executive at the supported facility

2.            Performs other duties as assigned.




                   Broad knowledge of an advanced professional discipline not available at the undergraduate level. Equal to a Masters degree, CPA, CPE, CCM, CMA or other professional certification at the University Level.  Four year undergraduate degree required.


                   At least 10 years in logistics/supply chain operations, preferably in Healthcare at a large size hospital or a multi-hospital system functioning as a supply chain leader.



A.   Administrative skills: Strong knowledge of Human Resource policy and procedure.

B.   Interpersonal and communication skills: High level of proficiency and demonstrated effectiveness in problem-solving and implementing new programs related to increased departmental and organizational operating efficiency. Highly effective verbal and written communication skills are required to work with hospital administrators, clinical staff as well as outside agencies and community groups.

C.   Strong leadership skills: Ability to lead, and manage the leadership of, multiple large-scale engagements, preferably in a diverse geographic/demographic setting.

D.   Technical skills: High level of general knowledge of materials management, information systems, Personal Computer and basic statistics is required.

E.    Management skills: High level of proficiency in directing, monitoring, evaluating and motivating the performance of professional management/supervisory staff.

F.    Industry Knowledge: An understanding of industry standards, future thinking and emerging technology. Knowledge of regulatory agencies, their policies and practices.

G.   Financial skills: Experience managing budgetary accounts (Budgeting, Reporting and Reconciling)

H.   Advanced project management skills:  Ability to effectively manage assigned projects.


I.     System Knowledge: O&M system knowledge including but not limited to OMNI, OMDirect and Business Objects.


  1. Up to 25% travel

  1. Inside working conditions

  1. No environmental hazards indicated for this classification.


          Sedentary Work:  Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.  Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.


          Acuity, near

          Clarity of vision at 20 inches or less.


          Adjustment of lens of eye to bring an object into sharp focus.  This item is especially important when doing near‑point work at varying distances from eye.


          Seizing, holding, grasping, turning, or otherwise working with hands. Fingers are involved only to the extent that they are an extension of the hand. 


          Picking, pinching, or otherwise working with fingers primarily (rather than with whole hand or arm as in handling).


          Expressing or exchanging ideas by means of the spoken word.  Talking is important for those activities in which workers must impart oral information to clients or to the public, and in those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.


          Perceiving the nature of sounds.  Hearing is important for those activities which require ability to receive detailed information through oral communication, and to make fine discriminations in sound, such as when making fine adjustments on running engines. 


  1. Supply Chain Jobs
  2. Supply Management Jobs

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