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Invoicing Specialist in Richmond, VA at Owens & Minor, Inc.

Date Posted: 11/25/2018

Job Snapshot

Job Description


Timely and accurately assesses (including but not limited to: data extraction, fee calculation, billing entry and invoice generation) over $200M in product invoices.



1.      Assists Global Process Leader (Invoicing) with establishing and maintaining customer invoicing procedures, and ensuring standards and best practices are followed within the team.

2.      Assists in balancing workload across the invoicing resources and addresses backlogs in a timely manner.

3.      Assists global process administrator in evaluating and implementing new processes and procedures.

4.      Trains and coaches new and existing teammates.

5.      Serves as subject matter expert on all product invoicing issues.

6.      Responds to inquiries from distribution centers and Home Office departments to assist with corrections and adjustments to product invoicing balances.

7.      Analyzes, researches and resolves all emails daily in accordance with specific requests to ensure all cross-organizational needs are met on a timely basis with full satisfaction.

8.      Performs credit and rebilling procedures as necessary.

9.      Manages process exceptions.  Enhances the invoicing process through the sharing of best practices and trends.

10.  Maintains regular interaction with team members and other stakeholders across the company.

11.  Communicates with customers as needed.

12.  Assists in other departmental projects as needed.

13.  Works within a shared-services environment, with matrix reporting lines to CEC leadership and global process leadership.

14.  Collaborates directly with client engagement, purchasing support, and finance operations teammates. Other direct interactions may include working with the Rebates, Accounts Payable, Master Data, and Invoicing groups.


1.      Performs additional duties as directed.



  • High School Diploma or equivalent required
  • Five or more years of invoicing experience required
  • Three or more years of experience in a medical device or health organization required


  • Knowledge of MS Access and Business Objects software
  • Knowledge of Accounting (e.g. the General Ledger) and a variety of office procedures
  • Solid PC skills with a good understanding of MS Excel and MS Word
  • Beginning quantitative/financial analysis skills
  • Ability to perform financial calculations with accuracy and efficiency
  • Ability to discern errors
  • Ability to identify and solve problems
  • Ability to meet stringent deadlines and perform under pressure
  • Ability to demonstrate excellent verbal, written and interpersonal communication skills
  • Ability to maintain a positive attitude and high morale for self and others



  • Occasionally required to work extended hours

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