Master Data Manager in Toano, VA at Avid Medical

Date Posted: 7/31/2019

Job Snapshot

Job Description

  1. Reviews quotes and revisions performed by Quote Specialist I to ensure adequate training based on customizations of trays.
  2. Oversees, assists and provides guidance to senior prototype & sequencing specialist & the team for assembling of sample trays to meet customers specifications & managing workload.
  3. Support, train, and evaluates improvement opportunities for all of Quoting, Prototype, Product Engineering, & Quoting Product Specialists functions & maintains required documentation.
  4. Performs assessment for annual performance review and / or appropriate corrective actions as needed.
  5. Reviews, assigns appropriate code in the ERP system, & process changes to GPO accounts based on contractual requirements
  6. Completes, maintains, & modifies notifications for Letters of Commitment (LOCs) & Group Purchasing Designations, based on contractual requirements
  7. Oversees, assists, and provides guidance for completing Premier Price Activations
  8. Reviews and adds the required administrative fees and/or additional labor adjustments required for CPTs
  9. Oversees, evaluates, processes, and coordinate requests & changes without-sourced suppliers for sales representatives requests.
  10. Reviews Lost Business Report and make the required changes in the ERP system and process any related files.
  11. Oversee the reviews, evaluations, and suggested improvements for complaints sent by the Product Engineering Coordinator by working with department, sales representative, and Quality Assurance & Regulatory Affairs Department.
  12. Provide assistance to Production, Planning, and/or Procurement for any questions regarding the tray and/or component requirements for the customers.
  13. Reviews, supports, and/or resolves quotes, prototypes, and sales representatives with unique custom tray requests.
  14. Develops and streamline processes with outsourced suppliers.
  15. Assists and/or serves as backup with Line Item Pricing projects for customers
  16. Assists with special projects for sales representatives, customers, and sales management team
  17. Assumes additional responsibilities/duties as requested by immediate supervisor, other management personnel , or as business need dictates.


 Supervisory Responsibilities:
  1. Manages the Quoting Specialists, Prototype and Sequencing Specialists, Product Engineering Coordinator, and the Quoting Product Specialist
  2. Assists and provides guidance to entire team in regards to quoting / revisions, assembling of sample trays to meet customers specifications, and all department responsibilities.



To perform the job successfully, an individual should demonstrate the following competencies:

  1. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance;
  2.  Interpersonal Skills - Focuses on conflict resolution and seeks the highest degree of accountability; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  3. Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  4. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
  5. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Accountable for behaviors and their impact on others; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
  6. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
  7. Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
  8. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.


Qualifications

EDUCATION & EXPERIENCE REQUIRED:

  1. Minimum requirement is an Associates Degree in Business Management or a related field and/or a minimum of five years experience, preferably in a manufacturing environment working with building custom procedure trays.

KNOWLEDGE SKILLS & ABILITIES:

  1. Language Skills
  2. Must possess exceptional customer service / interpersonal skills and the ability to work cooperatively with people at all levels
  3.  Must be able to communicate professionally with employees, customers and vendors in person and on the telephone.
  4. Requires excellent written communication skills with an ability to compose written documents with clearly organized thoughts and proper sentence construction, punctuation and grammar. 
  5. Must possess the ability to calculate basic mathematical problems.

  6. Requires the ability to organize, manage and prioritize multiple tasks in a fast-paced, stressful environment while meeting established deadlines.

  7. Must possess a strong work ethic and a proven ability to work independently and make decisions demonstrating good judgment.

  8. Must demonstrate functional ability to use Microsoft Office Suite to include use of Outlook.

  9. Must have an ability to learn company software programs such as the Companys ERP system.

  10. Requires the ability to work well in a team environment.

  11. Requires the ability to process and safeguard sensitive and confidential information.

  12. Must be able to operate standard office equipment.

  13. Must possess strong attention-to-detail.

  14. Ability to support the fiscal year inventory process.

     

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