Process Improvement Specialist in Bordentown, NJ at Owens & Minor, Inc.

Date Posted: 10/29/2019

Job Snapshot

Job Description


This position utilizes process improvement methodologies and other analytics to improve processes and procedures within the DC.  Under the guidance of the GM or other DC management, pursues improved operational effectiveness through the refinement of existing procedures or business processes.   Provides analysis and interpretation of report data generated from Penske, WFM, InfoLink, and other key systems. 


1.       Analyzes and resolves work problems, or assists teammates in solving work problems.

2.       Monitors and maintains system data and information in systems including, but not limited to, MED, Xata and SmartSolve. Analyze reports for root cause analysis and route optimization.

3.       Develops runs and interprets reports from Info Link or iWarehouse on a periodic basis to monitor MHE utilization and cost reduction opportunities.

4.       Provides root cause analysis for leadership team

5.       Develops reports and posts results for teammate rankings

6.       Analyzes business problems and procedures to identify and assess possible alternative solutions

7.       Works with leadership team to develop project plans; assists with the execution of the plan; and monitors progress according to the plan.

8.       Assists in assessing training needs, designing appropriate training programs, and delivering training.

9.       Supports the training of supervisors and managers on utilization of the dashboard and reporting tools.

10.   Clearly documents processes, procedures, and end-user responsibilities for a variety of distribution center operations.


1.      Performs additional duties as directed.



  1. Four year undergraduate degree required.
  2. Experience in a warehouse/production environment is preferred.
  3. Lean, Six Sigma or TPS training preferred


  1. General PC knowledge with an ability to use spreadsheet, word processing and graphics presentation software.
  2. Strong written and verbal communication skills with an ability to translate technical information to non-technical users.
  3. Very strong organization and planning skills.
  4. Strong analytical capabilities with demonstrated skill in evaluating reports, identifying issues, noting trends, and reporting to management.
  5. Proven ability to learn new technical tools quickly.
  6. Ability to implement a methodology and establish a process for continual refinement of the methodology.
  7. Ability to incorporate methodology into an effective project work plan, customizing where required based on unique characteristics of each project.


1.       Inside working conditions.

2.       Travel approximately 10-20%

3.       No environmental hazards indicated for this classification.


                Light Work:  Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for Sedentary Work. Light Work usually requires walking or standing to a significant degree. However, if the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.



                Acuity, near

                Clarity of vision at 20 inches or less.

                Field of vision

                Observing an area that can be seen up and in a given point. This factor is important when job performance requires seeing a large area while keeping the eyes fixed.


                Adjustment of lens of eye to bring an object into sharp focus. This item is especially important when doing near-point work at varying distances from eye.


                Seizing, holding, grasping, turning or otherwise working with hands. Fingers are involved only to the extent that they are an extension of the hand.


                Picking, pinching, or otherwise working with fingers primarily rather than with whole hand or arm as in handling.


                Expressing or exchanging ideas by means of the spoken word.  Talking is important for those activities in which workers must impart oral information to clients or to the public, and in those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.


                Perceiving the nature of sounds.  Hearing is important for those activities which require ability to receive detailed information through oral communication, and to make fine discriminations in sound, such as when making fine adjustments on running engines. 


        Note: Owens & Minor is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.

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