Receptionist in Arden, NC at Medical Action Industries

Date Posted: 9/14/2018

Job Snapshot

Job Description

POSITION SUMMARY

 

Responsible for providing coverage for the telephone switchboard.  Receives callers, determines nature of business, and directs to destination.  Performs other clerical and administrative duties related to coordinating volunteer activities and teammate events.

ESSENTIAL JOB FUNCTIONS:

  1. Using switchboard, pushes switch keys to make connections and relay calls.
  2. Supplies information to callers such as directions to office building, nature of business, and hours of operation.
  3. Operates intercom system to notify individuals within the building of events or pending messages.
  4. Receives visitors, obtains name, and nature of business, and notifies appropriate teammate.
  5. May make appointments for teammates.
  6. Issues visitor's badges and monitors adherence to corporate badge identification program.
  7. Responsible for replenishing refreshment supplies and ensuring adequate inventories.
  8. Orders flowers for all special events.

SUPPLEMENTAL JOB FUNCTIONS:

  1. On a monthly basis, posts listing for teammate birthdays and service anniversaries.
  2. Performs additional duties as directed.


Qualifications

EDUCATION & EXPERIENCE REQUIRED:

1.      High School Diploma, GED or equivalent, required.

2.      Minimum, six (6) months of work experience in an administrative role, required.

KNOWLEDGE SKILLS & ABILITIES:

1.      Basic knowledge of arithmetic (including addition, subtraction, multiplication and division), English and grammar. 

2.      Ability to speak before audience with poise, voice control, and confidence, using correct English and well‑modulated voice.

3.      Ability to speak clearly and distinctly with appropriate pauses and emphasis, correct pronunciation, variations in word order, using present, perfect, and future tenses.



Work Environment

EQUIPMENT, TOOLS & WORK AIDS

1.      General office equipment.

WORKING CONDITIONS AND ENVIRONMENTAL HAZARDS

1.      Inside working conditions.

2.      No environmental hazards indicated for this role.


PHYSICAL REQUIREMENTS

1.      Fingering:   Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.

2.      Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.

3.      Sedentary work:  Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

4.      Visual Acuity:  Closely viewing in order to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.

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