Regional Trainer in Kings Mountain, NC at Owens & Minor, Inc.

Date Posted: 7/25/2018

Job Snapshot

Job Description


The Regional Trainer, reporting to the OMU Dean of Operations, will collaborate on the development and delivery of training ensuring accuracy and compliance with Standard Operation Procedures (SOP).  The Regional Trainer will be accountable for ensuring that all teammates within the assigned region have completed all compliance/regulatory/quality training.  The Regional Trainer will also ensure that onboarding, safety, basic job skills, and developmental training are administered and completed.  The trainer will ensure that the training is delivered in the proper format for maximum retention of subject matter, assessing learning and retention through various means.  The Regional Trainer is responsible for the maintenance of training records and certifications for the region.  

The Regional Trainer will have a dotted line reporting relationship to the Regional Vice President of Operations.  The Regional Trainer will collaborate their work with Safety & Training Specialists and Coordinators, as well as Distribution Center and Warehouse Managers, within the assigned regional area.  The trainer will partner with regional Human Resources management.     


1.       Works with other Regional Trainers and OMU Dean of Operations to identify and propose possible training solutions to business/operations challenges. 

2.       Works with Managers, Supervisors, Safety & Training Specialists and Coordinators in the assigned region to promote continued training and developmental learning.

3.       Supports and develops training on SOPs throughout the assigned region.

4.       Works as a key resource with individuals and groups to improve performance and standards within the facility.

5.       Delivers training to groups and one-on-one as needed.

6.       Administers teammate on-boarding training and performs audits of training across the assigned region.

7.       Assigns and schedules required training for new/existing teammates.

8.       Assembles training materials prior to class start and ensures they are available for use. If required, manages local adaption of training materials.

9.       Executes post training QA processes to ensure all training is effectively utilized at the DC and Warehouse level.

10.   Provides help desk support by troubleshooting and responding to user requests and questions and reporting LMS problems to the appropriate OMU teammate. 

11.   Provides enhancement suggestions for future trainings to meet and exceed expectations based on functional business requirements.

12.   Promotes best practices and shares results with OMU Dean of Operations.

13.   Effectively communicates with stakeholders across the organization, establishing effective communication processes.  Uses various teammate meetings to communicate and emphasize training initiatives and messages.

14.   Maintains all training records for required regulatory purposes and mandatory internally-required instruction.


1.      Performs additional duties as directed.



1.      Degree is required, preferably in Marketing, Supply Chain Management, Human Resources, Education, or Communications.

2.      Experience in preparing and delivering training materials is required.

3.      Experience in a warehouse/production environment is preferred. 

4.      Hands-on experience with Standard Operating Procedures, compliance, and safety training is preferred.


1.       Demonstrated presentation and facilitation skills.

2.       Effective communication skills, both written and verbal.

3.       Good organizational and planning skills.

4.       Ability to multi-task and prioritize daily activities.

5.       Ability to motivate others.

6.       Comfort level in working in various levels of the Company, including with senior leadership.

7.      Working knowledge of Microsoft Office Suite.

8.   Working knowledge of social media, applications, on-line video production.


1.       Ability to travel up to 40%.


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