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Supplier Quality Engineer in Arden, NC at Medical Action Industries

Date Posted: 3/28/2019

Job Snapshot

Job Description



Investigates, analyzes and resolves supplier quality problems by conducting audits, analyzing defect trends and leading continuous improvement projects.


1.       Works with Purchasing team to ensure supplier performance is regularly reported, Supplier Scorecards are being recorded, and appropriate and timely corrective actions are implemented.

2.       Maintains and updates critical supplier audit system and schedule.

3.       Conducts supplier audits to drive process standardization, waste elimination, and continuous improvement.

4.       Monitors, communicates, and improves key supply chain KPI's, including Supplier On Time Delivery (OTD), Defective Parts per Million (DPPM), and waste.

5.       Establishes short and long term supplier quality goals.

6.       Champions problem solving and root cause analysis activities with suppliers and customers to eliminate recurrence of non-conformances.   Utilizes Supplier Corrective Action Request (SCAR) and Corrective Action and Preventative Action (CAPA) as needed.


7.       Works to resolve supplier technical issues in a timely manner to ensure continuity of supply.

8.       Develops long-term supplier relationships and generates and implements cost reduction ideas.

9.       Aides Production and New Products Teams in the evaluation and qualification of new supplier materials following a defined new product development process.

10.   Strategically leads supplier performance improvement projects in an effort to increase the supplier capability of consistently meeting Owens & Minor expectations and standards (ex. process analysis, value stream mapping, process capability and throughput analysis, Six-Sigma, 5S and Kaizen events).

11.  Drives "Zero Defect" mentality within the supply base.


  • Develops positive relationships and effective lines of communication with suppliers: Partnership-oriented arrangements
  • Helps establish and deploy a Closed-Loop Quality Management Systems to integrate process modules (Audit, Non-conformance tracking, CAPA and lastly Change Control) and ensures completion
  • Participates as a member of the Material Review Board to review and disposition Supplier related Nonconformance Material Reports as required
  • Participates as a member of the Quality Review Board to present the "Supplier Quality Pulse" to Management
  • Maintains all supplier files to O&M quality management system standards
  • Performs additional duties as directed



  • Four-year Bachelor of Science Degree in Engineering (Industrial, Mechanical or Electrical Engineering focus preferred)
  • Five (5+) years of experience in a manufacturing environment
  • Minimum of 4 years of Quality Engineering Experience


  • Demonstrated proficiency working with computers and the Microsoft operating systems
  • Knowledge of QSR's, ISO 13485, GMp, and FDA regulations
  • Experience with FMEA, Control Plans, DOE, SPC, and related statistical tools
  • Knowledge of manufacturing processes, procedures, and production equipment
  • Ability to write technical documents
  • Strong interpersonal skills
  • Ability to work independently and as part of a team
  • A working knowledge of quality improvement tools and techniques
  • Requires attention to detail and ability to execute to deadlines on multiple projects
  • Six-Sigma and/or Lean experience preferred (trained or certified) 
  • Working knowledge of SAP and or Oracle ERP platforms preferred but not required


  • Position will require some travel, 20-30%

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